At Ignite we respect your personal information. We recognise that when you choose to provide us with information about yourself, you trust us to act in a responsible manner. That’s why we have put a policy in place to protect your personal information. This policy describes what we do with that information.
What Information Do We Collect?
Ignite eLearning is the sole owner of the information collected on ignite-elearning.com.
We collect aggregate statistics about all customers, traffic patterns and related site information, but these statistics will include no personally identifying information.
You are not obliged to give us any personal information in order to use our website.
We collect some basic details from those who make a specific request for brochures, newsletters or other general enquiries. This includes your name, address, telephone number, e-mail address and postcode. We may also ask some further, voluntary questions so we can gain a clearer understanding of our users exact requirements and preferences.
After fulfilling any specific request we will not contact you again (unless you have given us permission to do so) with any other information, although your details will be retained on our records for statistical purposes only.
How Do We Protect Customer Information
UK Data Protection Legislation means we follow strict security procedures in the storage and disclosure of information that you have given us, to prevent unauthorised access.
We ensure that any personal information we keep is as accurate as possible. This may include using third parties to check and improve name and address data.
Under the Data Protection Act you may request details of personal information we hold about you. Please send such requests to hello[at]ignite-elearning.com, marked for the attention of “Ignite Marketing Department”. An official fee will be payable. If you believe that any information we hold about you is incorrect or incomplete, you should write without delay to the Marketing Department at the same address. Any information, which is found to be incorrect, will be corrected promptly.
Will Ignite eLearning Disclose the Information it Collects to Outside Parties?
Ignite eLearning will not sell, trade or rent your personal information to others unless you have given us your permission. With your permission we will only share the information with carefully chosen, reputable and trustworthy third parties.
We may provide aggregate statistics about customers, traffic patterns and related site information to reputable third party vendors, but these statistics will include no personally identifying information.
Removal from Mailing Lists
You can always remove your name and contact details from our various email-lists and other lists. To do this, please contact Ignite eLearning Marketing Department. If you want to be removed from a mailing list, please write to ignite[at]ignite-elearning.com.
Communications from the Site
Special Offers and Updates
At several points throughout the site, you may be presented with an option to receive occasional information on products, services, and special deals. Out of respect for the privacy of our users, we operate an ‘opt-in’ mailing list subscription policy, so we won’t sign you up for anything without your express permission.
All e-mails from Ignite will include an “unsubscribe” option allowing the recipient the opportunity to advise us that they no longer wish to receive any further messages from us.
On rare occasions it is necessary to send out a strictly service related announcement. For instance, if our service is temporarily suspended for maintenance we might send users an email. Generally, users may not opt-out of these communications, though they can deactivate their account. However, these communications are not promotional in nature.
We are committed to improving the service and information we are able to provide our users. We are therefore continually seeking ways of improving and upgrading this website. With this in mind, we reserve the right to change the way this site operates and how we process information. However, we will continue to respect the privacy and preferences of all users of this website.